1. Who/what

We respect your privacy. If you use this website or provide us with personal information, you agree to this Privacy Policy.

This Privacy Policy governs the processing of personal data by the controller Quincalux nv, with registered office at 8560 Wevelgem, Kouterstraat 7, registered in the Crossroads Bank for Enterprises with enterprise number 0405.361.515, www.quincalux.com and tel. +32 56 43 53 63.

We comply with European Regulation 2016/679 of 27 April 2016 on the protection of personal data and are hereby the data controller for the processing of your personal data within the meaning of the General Data Protection Regulation (GDPR).

2. What data

2.1. Personal data

We declare not to collect more data than necessary for the performance of our assignment/contractual performance and in fulfilment of our legal obligations.Below is a non-exhaustive overview of the personal data we may process:

First and last name; gender; date and place of birth

Address data; telephone number and e-mail address; bank account number

IP address; internet browser and device type

Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Details of your activities on our website

Data about your surfing behaviour across different websites (e.g. because this company is part of an advertising network)

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data on a minor without such consent, please contact us and we will delete this information.

2.2 Cookies

This website uses cookies. A cookie is a small file sent by the website with certain pages and stored by your browser. How this website uses Cookies is explained in our Cookie Statement.

3. What are the data used for, on what legal basis and for how long?

We process your personal data for the following purposes:

Sending various forms of communication (e.g. mailings, newsletters, brochures, magazines,...)

Calling or e-mailing you if necessary to perform our services

Informing you about changes to our services and products

Offering you the possibility to create an account

The purpose of collecting and storing personal data by means of cookies is to register individual preferences, questions and complaints and to use these for communication with the customer and personalising pages for future visits to the website

In order to respond to your queries and carry out the order given to us

Personal data are processed on the basis of Article 6.1 of the Regulation.

Specifically, we process your personal data on the basis of your consent, because it is necessary for the performance of a contract, because it is necessary to comply with a legal obligation or because it is necessary for the fulfilment of a legitimate interest (such as, for example, to be able to assist you with our products or services and for our own commercial purposes).

Insofar as the processing of personal data takes place on the basis of article 6.1. a) consent, you always have the right to withdraw the consent given.

The personal data will be kept and processed by us for a period necessary in function of the purposes of the processing and in function of our possible contractual relationship.

4. Communication to third parties

We may provide the data you provide to us to third parties if this is necessary for the fulfilment of the purposes described above. We conclude a processing agreement with companies that process your data on our behalf in order to ensure the same level of security and confidentiality of your data.

Furthermore, we will not pass on the provided data to third parties unless required to do so by law (e.g. in the context of a police or judicial investigation) or if you give us permission to do so. This consent may be withdrawn at any time, without prejudice to the lawfulness of the processing prior to its withdrawal.

5. Security measures

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us.

6. Your rights

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by us and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@quincalux.com. We will respond to your request as soon as possible, but in any case within 30 days.

You have the right to lodge a complaint with the Belgian Data Protection Authority, Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274.48.00, Fax +32 (0)2 274.48.35, email: commission@privacycommission.be.

7. Changes

This Privacy Policy is subject to change. We advise you to check this Privacy Policy regularly for any changes.

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